Terms of Service

1. Agreement

These Terms of Service (“Terms”) are a contract between you and Tyl Consulting LLC (“we,” “us,” or “our”). They govern two things: your use of this website at tylhub.com (the “website”), and the immigration consulting services we provide (the “Services”).

By using this website, or by engaging us for immigration services, you agree to these Terms. If you do not agree, please do not use this website and do not engage us.

Client means a person or company that hires us for immigration services.

When a client signs a written service agreement (an engagement letter) with us, that agreement applies as well. Where the service agreement is more specific, it controls for that engagement.

2. Our Services

Tyl Consulting LLC is an immigration consulting company. We work with clients who are applying for United States immigrant visas and related benefits. We prepare, file, and track United States immigration petitions for our clients.

Our Services are:

• Employment-based immigrant petitions, including EB-5 investor cases
• National Interest Waiver (EB-2 NIW) petitions
• Family-based immigrant petitions
• Document preparation and filing support for the petitions we are hired to file
• Case status tracking for the petitions we file
• Consular processing support after a petition is approved

We are not a law firm, and this website does not give legal advice. U.S.-licensed immigration attorneys are members of our staff and handle the legal work on our clients' cases in house. Section 7 explains what that means for you.

3. Engaging us

We provide the Services under a written service agreement. That agreement sets the scope of the work for that engagement.

We decide whether to accept an engagement, and we may decline one. An engagement begins only when we and the client have a signed written service agreement. Reading this website or sending us an email does not by itself create an engagement.

To engage us, you must be at least 18 years old and able to form a binding contract.

4. Your responsibilities

If you engage us, you agree to:

• Give us true, accurate, and complete information and documents
• Tell us promptly when something changes, including your contact details, your employment, your family situation, or anything else that affects a filing
• Respond to our requests in time, because filings depend on it

A late, incomplete, or inaccurate response can delay a filing or affect its outcome. We rely on what you give us.

Information about other people. An immigration petition usually involves more than one person. Before you give us information about someone else, such as a spouse, a child, another relative, an employer, or a financial sponsor, make sure that person knows and agrees. Section 5 of our Privacy Policy explains why this matters and what it means for them.

5. Confidentiality and privacy

Client information is confidential. It stays confidential during the engagement and after the engagement ends.

Our Privacy Policy explains how we collect, use, share, keep, and delete personal information. The Privacy Policy is part of these Terms.

Third parties. Our affiliate Kookmin Emigration Corporation, and every service provider that handles client information for us, works under a written agreement with us. Each agreement requires them to follow our Privacy Policy and to apply protections at least as strict as the ones described there.

They may use the information only to perform services for us. They may not disclose it to anyone else and may not use it for their own purposes. They must return or delete it when the agreement ends. Section 5 of the Privacy Policy sets out these limits in full. We remain responsible to our clients for how these third parties handle the information.

To see, correct, or delete personal information we hold about you, email usa35@e-min.co.kr. Section 8 of our Privacy Policy explains how we answer those requests. Use the same address to report a suspected security issue, with “Security” in the subject line.

6. Case status information from USCIS

We retrieve case status from the U.S. Citizenship and Immigration Services (USCIS) Case Status API. We do this on our internal systems, and only for the cases clients hire us to handle.

You should know:

• The information comes from USCIS. We use it as we receive it.
• We do not control that information and cannot correct it.
• It is provided for reference only. It is not an official notice or decision from USCIS.
• USCIS may change, delay, or stop the interface at any time.
• The official record is the notice USCIS sends to the applicant. If what we hold and that notice disagree, the USCIS notice is correct.

No one should rely only on this information for a deadline that affects a case.

USCIS data. We claim no ownership of information supplied by USCIS. Case status from the USCIS Case Status API is United States Government information, and Section 8 does not apply to it.

We store it only on our internal systems, and only with the case it belongs to. We do not sell it, publish it, redistribute it, or make it available to anyone other than the client whose case it is and the staff assigned to that case.

We keep a stored copy only so that the staff working on a case can see the last known status. We query the USCIS interface again for current status, and we delete stored case status together with the case record under Section 7 of our Privacy Policy.

We use the interface in accordance with the USCIS Terms of Use. If any part of these Terms conflicts with the USCIS Terms of Use as applied to USCIS data, the USCIS Terms of Use control.

Interface credentials. Our USCIS production key and OAuth client credentials are held only on our backend servers. They are encrypted at rest. They are never embedded in client-side code, and never shared with our staff, our clients, or any third party. Only named system administrators can access them. We rotate them on a fixed schedule, and immediately if we suspect exposure, and we log every use.

7. Legal advice and this website

Nothing on this website is legal advice. These pages give general information about United States immigration, and so do our answers to general questions. General information cannot take account of the facts of your case, and nothing here is a promise about how a case will turn out.

Tyl Consulting LLC is an immigration consulting company. We are not a law firm. Attorneys licensed to practice law in the United States are members of our staff, and they handle the legal work on our clients' cases in house rather than through an outside firm. Legal advice comes from those attorneys, and only under a signed agreement for a specific case.

Reading this website, or writing to us through it, does not create an attorney-client relationship. That relationship begins only when an attorney on our staff takes on your case under a signed agreement.

8. Our intellectual property

We own this website and the materials we create, including the text, the design, and the content on these pages. We do not transfer any ownership to you. You may use the website only as these Terms allow.

Documents a client provides remain the property of that client.

9. Acceptable use of this website

You must not:

• Attack, probe, or disrupt this website, or interfere with anyone else's use of it
• Try to break, bypass, or test our security controls without written permission
• Upload or send malware, or any code meant to damage the website
• Use automated tools to scrape or bulk-download from this website without written permission
• Use this website to break any law

10. Disclaimers and availability

This website and its content are provided “as is.” We try to keep the website available, but we do not promise that it will always be available. We may take it offline for maintenance, updates, or repairs.

We may add, change, or remove content at any time. We aim to keep the website accurate and current, but we do not promise that every page is complete or up to date.

To the extent the law allows, we make no warranties of any kind, express or implied, about this website or its content.

11. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, or consequential damages. We are also not liable for lost profits or lost data that arise from your use of this website.

Nothing in these Terms limits liability that cannot be limited by law. Nothing in these Terms changes our professional duties to our clients.

12. Ending an engagement

A client may end an engagement at any time. Send an email to usa35@e-min.co.kr saying so. We may end an engagement where the written service agreement allows it.

After an engagement ends, we keep the client's records for the period in Section 7 of our Privacy Policy, and then we delete them. A client may ask us to delete their records sooner under Section 8 of that policy.

Sections 5, 6, 7, 8, 11, and 13 of these Terms continue to apply after an engagement ends.

13. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules. Any dispute will be heard in the state or federal courts located in Sheridan County, Wyoming, and you agree to their jurisdiction.

14. Changes to these Terms

We may update these Terms. We post the current version on this page and show the date at the top.

If a change is material, we will give notice at least 30 days before it takes effect.

For clients, we follow the same notice-and-active-consent process described in Section 13 of our Privacy Policy. We send an email notice to the address we have on file. The client gives consent by replying with their agreement, or by clicking the confirmation link in that email.

We will never treat continued use of the Services as agreement to a change. Until a client gives active consent, we keep working under the version that client last accepted.

Each notice comes with the same plain-language summary and marked-up comparison described in Section 13 of the Privacy Policy. Past versions of these Terms stay available on this page.

15. Other terms

• Entire agreement. These Terms and the Privacy Policy are the whole agreement about this website. For a client, these Terms, the Privacy Policy, and the client's written service agreement are the whole agreement about that engagement, and the service agreement controls for that engagement where it is more specific.
• Severability. If a court finds one part unenforceable, the rest stays in effect.
• No waiver. If we do not enforce a right, we do not give it up.
• Assignment. You may not transfer your rights under these Terms. We may transfer ours to an affiliate or to a successor.

16. Contact us